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Capturing Customer Conversations

2 month ago

Linkorama : Capturing Customer Conversations - This is a great way to capture more of the customer product conversation and capitalize on it in order to keep shoppers coming back for more.

Tags : 50/50rule conversations retail service support

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FriendFeed ‘Likes’ Index: Case Study in Value of Distributed Conversations ‽ I’m Not Actu...

2 month ago

Linkorama : FriendFeed ‘Likes’ Index: Case Study in Value of Distributed Conversations ‽ I’m Not Actually a Geek - Seems like a case of centralization leading to more? ;-) But read on, a good story on liquid conversations

Tags : aggregation conversations friendfeed

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"Atomization of Conversation"

3 month ago

Linkorama : "Atomization of Conversation" - Conversations are indeed becoming atomized and asynchronous. No need for the "Hey, how are you doing?" discussion. Personal dialog is being replaced by a Mini-feed.

Tags : attention conversations decentralization

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Content-centered Conversations

8 month ago

Linkorama : Content-centered Conversations - The Pew Internet Report on Teens and Social Media

Tags : conversations netgens research

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Tweeterboard

8 month ago

Linkorama : Tweeterboard - Conversation Analytics for Twitter

Tags : conversations metrics monitoring reputation socialsoftware twitter

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Liberating Wikipedia in China (almost)

22 month ago

Linkorama : Liberating Wikipedia in China (almost) - "Marxism-Leninism fails to compete in a knowledge economy, where markets are conversations," he says. "When the world's greatest source of free knowledge cannot be accessed, the long-term impact must be considerable."

Tags : china competition conversations freespeech knowledge politics wikipedia

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Innovation and Feedback

34 month ago

Linkorama : Innovation and Feedback - Innovation creators thrive in an environment that encourages dialogue

Tags : conversations feedback innovation management

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Score One for the Luddites

34 month ago

Linkorama : Score One for the Luddites - Today's reality is that companies are losing absolute control over communications and that is a good thing. Simply stated, you gain power by enabling the broader group of stakeholders to participate in the conversation. In a period where trust has been er

Tags : blogs conversations marketing pr

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Warnock's Dilemma

34 month ago

Linkorama : Warnock's Dilemma - The problem with no response is that there are five possible

gleuschk : Warnock's Dilemma - Wikipedia, the free encyclopedia - a little piece of web knowledge that I didn't know I was missing.

Rod Begbie : Warnock's Dilemma - Wikipedia, the free encyclopedia - "Warnock's Dilemma", named for its progenitor Bryan Warnock, points out that a lack of response to a posting on a mailing list, Usenet newsgroup, or Web forum does not necessarily imply that no one is interested in the topic. [via#

Tags : advocate conversations cooperation warnock interweb mefi wikipedia behaviour mailinglist collaboration

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Cloudmakers R Us

37 month ago

Linkorama : Cloudmakers R Us - I've been following this discussion, mostly holding my tongue because it may look self-serving to respond with "here are the pictures you want of blog relationships" by pointing at the MyDensity site we've put together to show off the social analysis tool

Tags : blogs conversations index persuadio rankism visualization

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Knowledge Management

38 month ago

Linkorama : Knowledge Management - You can increase the likelihood of connections, you can increase the chances that such connections will result in one person helping another and you can help create a culture in which helping each other is a good thing but you sure as hell can't manage kn

Tags : connectingpeople conversations enterprise km knowledge

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