12 days ago
Linkorama : CRM News: Trends: - I was actually trying to argue that we shouldn't have Chief Community Officers and instead a more decentralized process specific authority to accomplish the same
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18 days ago
Linkorama : Social Software, Community, and Organization: Where Practice Meets Process - Shared experience, not just shared information, is fundamental to the social networks underlying collaboration and community. Many, if not most, employees don’t only need to get to know one another through reputational systems, like who tags whom or rat
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18 days ago
Linkorama : Dealing with process and practice around collaboration - The thing that caught me about this idea of Tension is often between those looking for formal process vs. those that want it loose and human. I think this is the same as the issue I brought up: technology implemented without acknowledging the human behav
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3 month ago
Linkorama : Musings: People versus Process - The root of the misunderstanding is that managers put too much emphasis on trying to create highly optimized efficient processes and the organization then becomes a victim of inflexible mechanization, thereby stifling entrepreneurship.
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3 month ago
Linkorama : Ticking bombs in enterprise land | Irregular Enterprise | ZDNet.com - For too long, we have not made the connection between catastrophic failure and the links between those who create, those who use and those who assure. It may require yet another collapse for that to come into sharp focus. What is becoming increasingly cle
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Linkorama : Thinking in Wikis - Wikipedia: The Missing Manual talks about the invisible Wikipedia—the social and technical structures that you only see when you want to contribute.
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4 month ago
jonhicks : That design is money!
Andy Baio : Case study of redesigning the new Wells Fargo ATM user experience - Pentagram did nice work, though the buttons seem a bit too low contrast [via]
Rod Begbie : That design is money! - About the UI design of Wells Fargo ATMs. My decision to open a Wells Fargo account after moving to SF was largely influenced by the experience I had at one of their ATMs, so it's definitely a good design. [via] #
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6 month ago
Linkorama : Professor Lee - In order for a Socialtext implementation to be successful, the company will require people to use it (opportunity: change management) and the processes to support its use (opportunity: re-engineered, streamlined business processes).
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7 month ago
philgyford : Extenuating Circumstances – SXSW 2008: Creative Collaboration: Building Web Apps Together - Good notes on a SXSW panel. I wonder where I'd fit in, but also wonder why I'm doing all this theatre nonsense when reading stuff like this makes me so excited.
# copy7 month ago
Linkorama : What's Most Important for Success in Enterprise 2.0? - I spoke earlier this week at the FASTForward conference in Orlando, and used the opportunity to toss out some conjectures about the factors that differentiate successful Enterprise 2.0 deployments from unsuccessful ones. These conjectures were not develop
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10 month ago
jonhicks : 24 ways: 10 Ways To Get Design Approval - Sound advice from Mr Boag
Greg Storey : Ten ways to get design approval. - "Don't taze me, bro" is sadly missing form the list.
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10 month ago
Linkorama : Dotmocracy - Dotmocracy is an established facilitation method for collecting and prioritizing ideas among a large number of people.
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13 month ago
deusx : Hacknot - If They Come, How Will They Build It? - "the opening gambit for the vast majority of development efforts I have participated in where I have not been amongst the first generation of programmers to work on the project."
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13 month ago
nelson : John Maeda design process - Great little slide show on how John makes the cover for Key magazine
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16 month ago
Linkorama : Enterprise 2.0 - is missing something? - But I think the enterprise is more complex than a group of social individuals in control of their own destiny.
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16 month ago
Linkorama : SOA, Web 2.0 and the End of Drudgery - In this post I’ve discussed some of my thoughts around the need to support innovation within human processes by leveraging flexible, collaborative and lightweight tools in place of rigid task-based, automated workflows imposed from the centre.
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17 month ago
Linkorama : Dog Eat Dog - Andrew McAfee and Erik Brynjolfsson warned: Industries that buy a lot of technology are becoming as cutthroat as those that produce technology
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19 month ago
Linkorama : The opensourcing of process - Expose the process, as if it were code. Expose the completion times and error rates, as if it were code. Let everyone see them. Even the customer. Particularly the customer. Why don’t we learn from the Fedex model?
# copy20 month ago
Linkorama : Workflow is Not Good Enough - Solely relying on workflow and business process analysis is not good enough, as you risk capturing only a subset of the real set of information requirements in the workplace.
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25 month ago
Linkorama : Good Agile, Bad Agile - Great essay about development methodology, or lack thereof
znarf : Stevey's Blog Rants: Good Agile, Bad Agile [via] #
Simon Willison : Good Agile, Bad Agile - Includes interesting insight in to Google development processes.
Paul Hammond : Stevey's Blog Rants: Good Agile, Bad Agile - Is it any wonder Chrysler canceled the project?
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27 month ago
merlinmann : Goodie Bag TV: Blog [Book summary: A Technique for Producing Ideas] - "Don't discriminate about what you make note of. When you review your notes, sometimes unremarkable ideas will fit together into something interesting."
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28 month ago
Linkorama : The Coming Wave of Enterprise Web 2.0 - Automating the white space between us is the last untapped source of Big Win in the Enterprise.?
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30 month ago
Linkorama : Snake Oil - So don't buy the snake oil they're selling! Rules engines play a key role in the enterprise... But they are ineffective and inefficient process systems. Remember, it's just cod liver oil with a prettier bottle, basically...
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